1. Defining the Objective
Deciding what you want to learn. For example:
How customers perceive a brand Y
The effectiveness of a new branding campaign
How your brand compares to competitors
Example objective: “To study how young adults perceive Brand X in terms of trust, recognition, and loyalty.”
2. Identify Your Target Audience
Determine who you will study. This could be based on:
Age, gender, location
Buying habits or lifestyle
Social media or shopping behavior
Example: Young adults aged 18–30 who regularly use smartphones and social media.
3. Choose Your Methodology
Decide how you will collect data. Common field study methods include:
Surveys/Questionnaires: Ask participants about brand awareness, preference, or recall.
Interviews/Focus Groups: Have in-depth conversations about brand perception and experiences.
Observation: Watch how customers interact with your competitors brand in stores or online.
Social Media Analysis: Monitor discussions, comments, and engagement related to the brand.
4. Design the Study Tools
Prepare the materials you need:
Questions for surveys or interviews
Checklists for observations
Recording sheets for data
Tip: Make questions simple, clear, and focused on your objective.
5. Collect Data
Go into the field and gather information. Make sure:
You follow ethical practices (e.g., ask permission, maintain privacy)
Data is collected systematically for accuracy
6. Analyze the Data
Looking for patterns and insights: eg Seasonal products
Which aspects of the brand are most recognized?
What feelings or associations do customers have?
Are there gaps between the brand’s intended image and customer perception?
7. Presenting our Findings.
Summarized by results in a report or presentation:
Including charts, graphs, or tables.
Highlighting key insights and recommendations for branding strategies.
Example conclusion: “Brand X is well-recognized for quality but needs stronger messaging around sustainability to appeal to young adults.” How would you compete against that. Expectation growth over a period of time.
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Value for money